The following terms, conditions, and notices (Site Rules) apply to all visitors and users of Grandhaus.com.sg. References of “Grandhaus”, “we”, “us”, “our” are to Grandhaus Pte Ltd. By using Grandhaus.com.sg, you agree to be bound by the rules and regulations of the Web site.

Grandhaus Pte Ltd reserves the right to amend any Policy or Terms and Conditions anytime without prior notice. In the event of any dispute, Grandhaus Pte Ltd has the right to the final decision.

Placing Order for Rental Items

By placing an order with us, you are (i) offering to rent our product(s) and (ii) agreeing to provide information that are true and accurate. In the event that any information provided is inaccurate, your order may be held pending verification.

All orders for Rental Items have to be placed 3 days in advance and are subject to availability. Once the order is confirmed, Lessee will have to make payment within 24 hours.

We will only be able to process the order after payment is received and verified. Payment verification may take up to 48 hours.

Upon payment verification, you will receive a Cash Sales Order through the Email Address provided. Upon receiving the Cash Sales Order, Grandhaus confirms and accepts your placed order for the Rental Items.

In the event where the payment (specifically for Credit, Paypal & Bank Transfer) is not received within 24 hours, Grandhaus reserves the right to cancel the order and reservation for the Rental Items without any prior notice. 

Grandhaus reserves the right to accept or reject any order without any specified reasons.

Price

All prices shown on the website are all in Singapore Dollars unless stated otherwise.

Deposit

When you place an order for our rental items, you are agreeing to place a deposit amount equivalent to the rental item(s) which would be returned upon the recovery of rented item(s) in good condition.

Lessee will have to provide a photocopy of their NRIC or Driver Licence for Security Purposes.